Every role, described in full and kept the same from one hire to the next. Read the job before the advert — what it is, who it suits, and what part of the company it owns. Pay and location live on each opening, because those change; this does not.
01 General Manager / Country Operations Lead Executive Operations · Senior leadership · Full Time Routa is seeking an exceptional, hands-on General Manager / Country Operations Lead to lead our Nigerian operations during our launch and early growth stage. This is not a ceremonial management position. The successful candidate will work directly with the Founder/Chairman, take responsibility for day-to-day execution in Nigeria, coordinate the operating team, oversee marketplace performance, driver operations, customer experience, safety, compliance and local partnerships, and help build Routa from an early-stage mobility platform into a disciplined and scalable transportation company. 02 Marketplace & Driver Operations Officer Operations · Mid-level · Full Time Routa is seeking a highly organized and resourceful Marketplace & Driver Operations Officer to help keep our transportation marketplace reliable every day. The role will monitor active operations, driver availability, trips, vehicles and service areas while helping recruit, onboard and support drivers. This person will become one of the operational engines behind ensuring that when riders request transportation, Routa has capable and approved drivers available to serve them. 03 Trust, Safety & Compliance Officer Safety & Compliance · Mid-level · Full Time Routa is seeking a highly responsible Trust, Safety & Compliance Officer to protect riders, drivers and the integrity of the Routa platform. The role will review driver documentation, investigate safety incidents, monitor compliance requirements, manage escalated reports and ensure that individuals who participate in the Routa network meet the company's safety and operational standards. 04 Customer Support & Rider Experience Officer Customer Experience · Junior to mid-level · Full Time Routa is seeking a patient, articulate and highly dependable Customer Support & Rider Experience Officer to support riders and drivers throughout their experience with the Routa platform. The successful candidate will resolve support requests, investigate trip-related issues, provide accurate information, document recurring problems and help ensure customers feel heard and properly supported. 05 Growth, Public Relations & Community Officer Growth & Communications · Mid-level · Full Time Routa is seeking a creative and commercially minded Growth, Public Relations & Community Officer to help introduce Routa to riders, drivers, communities and partners across its launch markets. This role combines digital communication with grassroots growth and requires someone capable of turning awareness into real rider registrations, driver participation, trips and local relationships. 06 Finance, Payments & Administration Officer Finance & Administration · Mid-level · Full Time Routa is seeking a trustworthy and highly detail-oriented Finance, Payments & Administration Officer to maintain accurate financial records, monitor platform payment activity, reconcile transactions, support payroll and administrative processes, and help establish strong internal financial controls as the company grows. Nobody except the Country Operations Lead needs every part of the console, and the access each role is given mirrors what is written here. If a role you would be good at is not on this list, it is because we have not needed it yet — not because it could not exist.